- MyAirbags FAQ's
- FAQs
- Shipping
Why does my tracking information show that the shipping label was created, but the package hasn't been picked up yet?
This can happen. At UpFix, our shipping department prepares and packages parts with the appropriate carrier shipping labels, such as UPS, FedEx, or USPS. However, there are times when the carrier may not pick up the parcels that day (very rarely that this happens).When the tracking information shows that the label was created but there is no movement on the package, it likely means that the carrier has not picked it up yet. This situation, while rare, does occur occasionally. Rest assured, once the package is picked up, you will see updates to the tracking information.
If you notice any delays or have concerns, please feel free to contact us, and we'll ensure your package is on its way as soon as possible. Thank you for your patience.